Understand and resolve ScanGear Support Codesand messages on a PIXMA MG5700 or MG6800 series printer. [Optimize PDF for Web] is set to 'On', and PDF modes that cannot be set are selected. When the machine tried to send a file to the SMB server, a file with the same name already existed on the server, and that file could not be overwritten. Received a response from the destination stating that the URI (host name + folder path) was too long when sending with WebDAV (received HTTP Error 414: Request-URI Too Long). A timeout error occurred while the machine was communicating with the SMTP server to send an e-mail message or send/receive an I-fax. Received a response from the destination stating that the specified folder could not be found when sending with WebDAV (received HTTP Error 404: Not Found/409: Conflict/410: Gone). Destinations registered in [Favorite Settings] are not updated when the Address Book is retrieved using device information delivery from an imageRUNNER/imagePRESS series machine connected to the network. 122 Scan the original and perform sending again. Make sure the scanner is connected to the wireless network. The number of trials allowed for the Scan and Send function reached the upper limit. If WebDAV sending is based on the following conditions, enable Use Chunked Encoding with WebDAV Sending. Sending could not be performed because there was insufficient memory available in the Remote Fax server machine when sending a fax from the Remote Fax client machine. Cannot Scan to Email using GMAIL SMTP Configuration with error codes #751, #752, #753, #801, #802, #806, #839, If this is your first visit, be sure to If you require assistance, please visit our, Under "Select the app and device you want to generate the app password for." Register the same System Manager ID and System PIN in both the host machine and the destination client machine, and then try delivering the device information again. Dieser Artikel wurde entwickelt, um den Bedrfnissen unserer Kunden entsprechend zu werden und bietet eine Vielzahl von neuen Funktionen. A compression error occurred with the image data. Model Name. Check the status of the network. When installed it scanned fine to email. Place the document properly into the feeder or on the platen glass, and try sending again. The documents could not be sent because the recipient's machine was performing another task. E-mail sending or I-Fax sending/receiving was impossible because the machine was not connected to a network correctly. The job could not be executed because a network error occurred. The fax was sent normally from the remote fax client. Remove and install the battery again. The subaddress and/or password do not match. A password is not set in the recipient's machine. The specified Department ID does not exist, or the PIN has changed. A secured document that was left unprinted was deleted. There is insufficient memory remaining in the system. . "), (See "Setting the Line to Use when Sending. . If you are using POP RX and you set something other than '0 min' for [POP Interval] or set to receive error notification via SMTP, the error notification received by the machine is automatically printed. . Received a response from the destination stating that proxy authentication failed when sending with WebDAV (received HTTP Error 407: Proxy Authentication Required). Clean the electrical contacts on the camera and lens. The Remote Fax server could not be connected to because the machine could not connect to the DNS server. Make sure that the selected application source is correct. The received data exceeds the maximum receivable size. . Received a response from the destination stating that access is denied when sending with WebDAV (received HTTP Error 405: Method Not Allowed). Sending could not be performed because authentication failed between the Remote Fax server machine and the Remote Fax client machine. The document could not be sent because the memory of the machine is full. Check the job restriction information, or contact your System Manager. Using the Remote UI, confirm that the CA certificate which signed the SSL server certificate of the Advanced Space of another imageRUNNER ADVANCE machine opened as a WebDAV server, is installed on your machine. Check the DNS server ip address. A telephone line not connected to the Remote Fax server machine was specified when sending fax from the Remote Fax client machine. If you perform scanning via a network connection, make sure that all the required settings have been specified. 151 The documents could not be sent because the recipient's machine was performing another task. 3. Confirm that the POP server is functioning normally. Alternatively, the domain name or e-mail address may not be set. We have already configured WSUS Server with Group Policy, But we need to push updates to clients without using group policy. Check that the SMTP server is operating properly. PC faxing failed because the number of destinations specified for simultaneous transmission exceeded the maximum value. Received a response from the destination stating that the proxy server failed to communicate with the server above it when sending with WebDAV (received HTTP Error 502: Bad Gateway). is set to 'Off'. Add a pause after the country code or in front of the fax number and dial the number again. Lower the resolution or divide the document into two or more parts, and then try sending the document again. Check the SMTP Server Name, Domain Name, and E-Mail Address in Communication Settings. . Here you will find service loaner, rental and test drive equipment lists, and application forms. The FTP server has not been started up or a network connection has been cut. Check whether SMTP is running on the network correctly. Alternatively, the memory of the receiving machine is full. If a send job is cancelled, is printed in the Results column on the Send report. Set access privileges for the server directory, or send to a directory that you have access privileges for. . . Contact the other party and ask them to resend the data in a different file format. Try printing from the printer driver. If you do not continue scanning, tap End. 176 The received data is not supported (a TIFF analysis error occurred). In this case, select Canon IJ Scan Utility and click OK. A print job was sent using a PDL that is not supported by the machine. Check the status of the network. LaserValley Technologies is an IT service provider. "), "Installing/Checking/Deleting a User Signature Certificate File and Key Pair File. Make sure that the subaddress and password you are sending with the document matches the recipient's, and then try again. A TCP/IP error (Socket or Select error, etc.) . Normally, automatic renaming is performed to append a number between 1 and 999 to the filename when a file with the same name exists, but the file could not be saved because files with the numbers 1 to 999 appended to them already exist. The certificate used to send a PDF or XPS with a digital signature has expired. Check the settings for the SMTP Server Name and DNS Server Name in Communication Settings. When the machine tried to send a file to the server, either the folder name was incorrectly specified or the password was incorrect. You do not have access privileges for the specified directory. Load the original document on the platen glass or in the ADF. Standard: Copy, Print (UFR II, PCL 5c/6, Adobe PostScript 3), Scan, Send. If you are sending via a proxy server without using SSL communication, set Use Chunked Encoding with WebDAV Sending to 'Off'. Set Maximum Data Size for Sending so that it is less than the mail server capacity. Failed to communicate with the destination when sending with WebDAV, because access via a proxy server was requested (received HTTP Error 305: Use Proxy). Could not send to a domain that is not registered as an allowed domain, because [Allow MDN Not via Server] is set to 'On'. Select a lower resolution, or if you are using I-Fax, decrease the number of pages containing images that you are sending each time, so that you do not exceed the Maximum Data Size for Sending limit. Tap to display the screen to select the destination. Unable to match the specified folder path when sending data to a file server. Send or receive the document again as necessary. Sending could not be performed because there was insufficient memory available in the Remote Fax server machine when sending a fax from the Remote Fax client machine. Cannot connect to the cascade copy printer. This topic has been locked by an administrator and is no longer open for commenting. Delete unnecessary files from the Mail Box to make more memory available. Wait a few moments, and then try again after the other send jobs on the Remote Fax server machine are complete. Printing using Secure Print was attempted when Secure Print was restricted. A subaddress is not set in the recipient's machine. Sign up for our emails to get the latest updates on new products, inspiration, and more. Make sureyour scanner or printer is turned ON. There was an error with your submission. The smtp auth is the username and password of the email address right? This machine can print or store up to 999 pages of data in memory, but will delete any data that exceeds this limit. The DNS server name specified in DNS Settings is incorrect. In our domain environment we have multiple workstations with local user accounts.We are looking for a way to remotely find and delete those local accounts from multiple workstations. Turn OFF the machine, wait for at least 10 seconds, and turn it back ON. Set Use Chunked Encoding with WebDAV Sending to 'Off'. . (not required for Advance Cloud Portal; ACP will separately prompt for a one-time use authenticator/text code if configured on the Gmail account). Data could not be sent with WebDAV, because the WebDAV server or proxy server does not support SSL communications. For more information or help with your Doc. 155: Cannot communicate with scanner. Received a response from the destination stating that the request was invalid when sending with WebDAV (received HTTP Error 400: Bad Request). Check the user name and password set for in Communication Settings. You have received data that cannot be processed (TIFF analysis error). The destination is incorrect. Delete unnecessary documents and documents with errors to make more memory available. Using the Remote UI, confirm that the CA certificate which signed the SSL server certificate of the WebDAV server is installed on your machine. Check that the DNS server is functioning normally. Make sure that the selected application source is correct. The machine is connected to a computer correctly. "), "Common Communication Settings for E-Mail/I-Fax,", "Common Communication Settings for E-Mail/I-Fax", (See "Restricting the Reception of Device Information. Check the settings for the WebDAV server. Reproduction in whole or part without permission is prohibited. Correctly enter the login name or the password that is used on the POP3 server. Check whether the POP3 server is set correctly. Select the account in use. The Remote Fax server could not be connected to because the machine could not connect to the DNS server. You cannot log on to the file server because the machine is printing a document sent to that server. A TCP/IP error (Socket or Select error, etc.) Verification of the SSL server certificate was attempted when accessing the folders/files in the Advanced Space of another imageRUNNER ADVANCE machine opened as a WebDAV server because [Confirm SSL Certificate for Network Access] is set to 'On', but verification failed and the operation could not be completed. Sending of a fax from a computer is disabled. When sending an e-mail/I-Fax, an incorrect destination was specified. The document could not be sent because there was insufficient memory available. Check the settings for the destination. Reduce the number of pages to print, or execute the job again when there are no other reserved print jobs. The DNS server address specified in the DNS settings is incorrect. You were unable to send to an SMB server (including the Advanced Space of another imageRUNNER ADVANCE series machine made accessible by SMB), because Windows (SMB) is being used to browse file servers. Confirm that the SSL server certificate of the WebDAV server is valid. Check the status of the mail server and DNS server. (See. You have no permission to access the folder/file, or the folder/file may be deleted in other operations. Sometimes it delivers the scan to the mailbox, but most of the time it doesn't. We have Canon copiers (IR 5050 and IR 6055) in our buildings and all of them have the same issue. The e-mail message or I-fax has been successfully sent, but reception may be incomplete because the transmission was relayed via multiple servers. 01/18/2023: New firmware version 1.1.1 is available for, 01/09/2023: Help ensure your autofocus is properly aligned with a, 12/08/2022: New firmware version 1.0.5.1 is available for, 12/07/2022: New firmware version 1.7.0 is available for, 11/16/2022: We're thrilled to be ranked among the, 08/31/2022: New firmware version 1.1.1 is available for, 08/09/2022: New firmware version 1.2.0 is available for, 07/14/2022: New firmware version 1.0.1 is available for, 06/07/2022: New firmware version 1.3.2 is available for, 05/26/2022: New firmware version 1.0.5.1 is available for, 05/26/2022: New firmware version 1.0.3.1 is available for, 05/10/2022: Keep your Canon gear in optimal condition with a, 05/05/2022: We are excited to announce that we have refreshed the, 04/26/2022: New firmware version 1.0.1.1 is available for, 03/23/2022: New firmware version 1.0.3.1 is available for, 02/07/2022: New firmware version 1.6.1 is available for, PIXMA TS6020 Paper Jam Message Won't Clear, Canon Pixma Pro-100 Can't connect to Printer, Image Class MF743CDW "This cartridge has reached the end of its life", PIXMA MX922 Connection to New Network Problem. When sending a fax to a destination registered in a one-touch key, switch to the overseas transmission mode on the detailed setup screen. Set [Allow MDN Not via Server] to 'Off', or register the domain as an allowed domain, and try to send again. The send operation was interrupted because the size of the image data is larger than the maximum data size sets in [Maximum Data Size for Sending]. The job was cancelled because the hard disk region for saving temporary data became full. [Format PDF to PDF/A] is set to 'On', and PDF modes that cannot be set are selected. Cable may be disconnected or scanner may be turned off. Hybrid Analysis develops and licenses analysis tools to fight malware. If the device certificate is corrupt, generate it again. Wait for the device operation to finish, then try to scan again. A POP (Post Office Protocol) server connection error occurred when receiving an I-fax. . Delete unnecessary drivers. Adjust the current date and time in Date/Time Settings. Check the POP authentication setting of the POP server. If the original is not loaded properly, a message is displayed on the touch screen. Select [Standard] or [POP AUTH] for in [Communication Settings]. Welcome to the Snap! Received a response from the destination stating that the server does not support the necessary functions to execute the request when sending with WebDAV (received HTTP Error 505: HTTP Version Not Supported). You can avoid errors by using FTP or WebDAV as the protocol for sending to servers. If another sending document is queued, wait for a while until it is completed, and send again. Communications between the camera and lens is faulty. To continue using the function, purchase the official optional product.
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